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shopper service agent within the “technological know-how”/World-wide-web team named lisa really HUNG UP on me After i was talking. i’ve by no means experienced such a lousy working experience ahead of. she was exceptionally rude prior to hanging up.
The worst expertise in my lifestyle.Very first flight was delayed for three hrs because the flight attendants didn’t show up. Then we must operate to catch our subsequent flight.When we get around the plane they explain to us We have now no pilots and were not allowed to get off the plane.
Our flight from Greenville, SC to Dallas arrived by the due date but we have been needed to keep on being within the plane on tarmac for almost ninety minutes causing many to overlook connecting flights. AA screwed up all over again–no person proud of remaining addressed like cattle; you have not appreciated your shoppers.
British Airways don’t enable us to utilize the lounge facility in London.This unquestionably normally takes away the very privileges we thought we had gained over time.
I live in NYC and do the job in The style business making 30k a 12 months, so buying a $360 flight was an enormous deal for me. I not too long ago utilized for and obtained the AAdvantage charge card for the reason that on account of business I will now be bicoastal and traveling NYC-LA very commonly, which was The main reason for my last journey. I are actually flying AA for quite some time And that's why I selected them as my airline of choice for my forthcoming bicoastal vocation. On my previous flight #738 on March 25 2013 they dropped my baggage and it's been about every week now. On account of the nature of my flight I'd a lot of valuables in that bag. I'm in Vogue and have already been gathering uncommon and costly pieces during my lifetime, a lot of which I introduced with me and also have collected on travels that I have flown with your company.
I used to be to inform you of my not so enjoyable expericences with your airline, and requesting a refund of my flight. First of all I was suppose to become over the 7:55am flight from Gulftport,MS.
I made an effort to utilize a $500 travel voucher for just a current flight and I had been unable to accomplish that as American Airlines refused to just accept the voucher. Please explain to travelers to keep their seats rather than be cheated by these fictitious vouchers that AA gives for travelers to surrender their seats.
never ever gained these very poor service and also a company that basically doesn’t care about there shelling out buyers
I used to be delayed on Monday feb fifteenth two times visit homepage just before being cancelled and bumped to Tuesday. While I used to be pissed off I recognized. Then at 10:30pm I get yourself a text saying my Tuesday flight was cancelled until eventually Wednesday.
Your lack of reaction brought on me to cancel my trip which I informed everyone to at American.. Please convey to me what I do future..
My concern was a bag which was overweight. 1 lady held declaring I could only acquire fifty lbs, even though I informed her I used to be pleased to pay overage costs. This other woman wasn't far too handy. Even important source so, Nina Kong went actually out of her way to aid me… calling for details, looking points up…she even aided me move the bag to a safe location while I went via it to view if I could rearrange and pull some fat out.
Very upset with A.A. consumer relations. My wife went to Italy for that memorial of her mother and whilst she was there she obtained bronchitis with ear an infection, subsequently the physician advised her not to fly just before just one week to clear the infection.
We landed on time and have been very pleased which the trip was smooth and pain-free. As soon as we built it to baggage declare, the carousal stopped and about one/two from the travellers received their baggage. There were so many of us looking forward to our luggage. Numerous of us went towards the AA to explain which they necessary to do one thing.
On April 15th, 2013 I received a check in the mail from you and was more very dissatisfied After i opened the envelope to see the check written out was around one/4th the amount I had initially submitted for reimbursement.